When we assess the Voice of the Customer we are attempting to determine the gaps in our processes between `what is` and __________________.
Which of the following would likely be a CTQ (Critical-to-Quality) for the purchase of a service?
The Pareto Chart is a tool that displays data that typically follows what ratio?
The formula Y = f(Xn) is a method of expressing the concept that the output of a process is a function of all the __________________?
When we create a Process Map and want to depict an action step in the process we would use the ____________ symbol.
A Belt has determined that the insurance claim form needn't be reviewed by accounting thereby improving the number of claims a processer can handle.According to Cost of Poor Quality (COPQ) definitions RTY improvement would be considered _______________.
