At the beginning of a project we must keep in mind there are basically three views of a process: What you THINK it is, What the SUPPLIER wants and What itSHOULD be.
As we begin to describe the things occurring with our process through a Process Map we begin to see some steps that are NVA which stands for ____________.
One of the primary deliverables from performing a SIPOC is to begin to understand which inputs have the greatest affect on the ____________ most valued outputs.
SIPOC stands for Suppliers, Inputs, ___________ , Output and Customers.
A Micro Process Map may map a process showing the entire activities of a department and can likely be broken into many Macro Process Maps showing numerous processes that comprise the activities of the department.
As we identify customer and supplier requirements for a SIPOC we are urged to use the RUMBA approach which stands for _____________, Understandable,Measurable, Believable and Achievable.
