Which component is used to add servers in Contact Center Manager Administration (CCMA)?
You need to launch the CCT Web Administration Client to perform administrative tasks. How do you access the CCT Web Administration Client?
Multimedia skillsets must be defined in the Contact Center Manager Administration (CCMA) for multimedia routing to occur. Which multimedia prefix is used for an Outbound skillset?
Which statement about the web -based Contact Center Multimedia (CCMM) Multimedia Administration client is true?
Refer to the exhibit. A customer is using Contact Center Multimedia (CCMM) to provide Web Services or integrating Web Chat with their Contact Center. They have created a DMZ to protect the Avaya Aura® Contact Center (AACC) server and the Corporate Web Serv er by deploying a Corporate Firewall and a Web Application Firewall. What is the recommended placement of the AACC Voice and Multimedia server in relation to the Corporate Web Server where the customer facing Web Chat Application resides? Questions and Answers PDF 43/46
You have created a new application (script) in Orchestration Designer (OD). Which configuration steps in OD will allow you to place a test call to the new application?
