Which Avaya Aura® Contact Center component is the application agents used to handle voice and non-voice contacts?
Which Communication Control Toolkit server software component is used to import bulk resources from the Windows server into the CCT database?
A customer wants to implement a Voice and Multimedia Contact Center. In addition to the Avaya Aura® Contact Center (AACC) server, which two functional server types can be integrated into the Questions and Answers PDF 4/22 https://www.validexamdumps.com/6211.html Voice and Multimedia Contact Center architecture? (Choose two.)
Which Avaya Aura® Contact Center component is a core component that connects to a PBX to collect incoming voice contacts, provide intelligent queuing, and collect historical data?
You have installed an Avaya Aura® Contact Center (AACC) system with Communication Control Toolkit (CCT) and Contact Center Multimedia (CCMM). Which component is responsible for pushing the non-voice contacts to Avaya Aura® Agent Desktop?
Where are all agents used in the Avaya Aura® Contact Center POM integration administered?
