What is required when configuring an Email skillset in the Contact Center Multimedia Administration Tool?
Questions and Answers PDF 8/22 https://www.validexamdumps.com/6211.html Which type of dialing is it when the outbound call is made automatically after presentation to the agent?
Which three components of Email Manager work together to retrieve, determine routing, and respond to email messages sent to the contact center? (Choose three.)
When handling Contact Center Multimedia (CCMM) Email contact, which component logs on to the outbound mailboxes on the Email server and sends out messages such as Auto -acknowledgements, Auto -replies, or Agent composed replies?
When configuring Contact Center Multimedia (CCMM) Email routing, you can create user-defined Questions and Answers PDF 9/22 https://www.validexamdumps.com/6211.html rules to determine how the email contact will be routed. Which three routing options can be applied? (Choose three.)
Where are all agents used in the Avaya Aura® Contact Center POM integration administered?
