Your customer wants help configuring a message scenario that, when launched, populates a proper* (A_TIME) with the time the message was created (message_time_of_creation). What must be entered in the subject and body of the message pattern to support this requirement?
Which option enables a user to enter a value of their choice when creating a filter for use within the OFSC management views?
Questions and Answers PDF 30/53 Your customer has received some complaints about certain resources, and that information has been recorded within their CRM system. They want to pass this information along when activities are booked and sent to OFSC, so that it can be used as a routing constraint for any of their customer -facing Activity Types. Which standard Activity Type features must be enabled to support this requirement?
Your customer is currently closing booking automatically for their Capacity Categories but they want to be able to close booking per work zone because some of their work zones require additional work preparations. Which step is required to enable this functionality?
Your customer requires the option for supervisors to "supervise" Junior engineers as they are performing certain activities. For this functionality, you have created a new "Supervision" internal activity to manually link these activities so they start at the same time by different resources. Which option is a valid way to configure this?
You want to copy Thursday's Time Slot-Based quota to Friday. On the Quota by Time Slot view, what is a valid way of setting the quota grid so Friday's Quota is 85% of Thursday's Quota?