Your customer identified that their current capacity indicators for major and critical capacity levels need to be modified. Which step must you take to solve this issue?
Questions and Answers PDF 32/53 Which two statements are true regarding managing inventory within OFSC?
A customer has technicians with varying degrees of training to perform installation work. Their current corresponding skill levels are: Expert level value = 100 Fully Qualified level value = 50 Novice level value = 25 For activities that require expert technicians, there is already an "Installation" work skill in place to identify those high visibility activities and enforce that assignment rule. However, another segment of mid-tier installation activities must be assigned to technicians that are at least novices, but even better if they are considered fully qualified. Which configuration satisfies the requirement of assigning those mid-tier installation activities?
Your customer wants routing to estimate accurate travel times from their resources' home locations to their first activities of the day when making automated assignments. What two configurations are required to be in place to support this requirement?
A customer wants to ensure that their OFSC users' passwords are unique and as secure as possible Which four options are available in OFSC for making passwords unique?
A company wants its technicians to be able to look for and pick up activities within a 10-mile radius of their current location. . What configuration setting is required to support this 10-mile restriction?