Improve call handling and agent productivity you set up a vector using Look Ahead Interflow to check id site can accept a call and has an agent available. You only want to Interflow calls that are at the top two positions of the queue.Which command would be entered in the vector to accomplish this?
A situation has come up where it is necessary to have more than one service observer active against a Vector Directory Number (VDN).Which two parameters are necessary to make that happen? (Choose two.)
A customer wants to routinely monitor their vectors for unexpected results.How would they monitor their results?
While configuring a vector using the best Service Routing feature, the installer was not able to use the consider location command.Why did the installer encounter this feature?
Which two Vector Directory Number (VDN) parameters are associated with the active VDN? (Choose two)
Which two statements describe the benefits of the Business Advocate (BA) feature? (Choose two.)
