Which three statements about configuring a Call Center with the Elite offer are true? (Choose three.)
Which form displays the total number of Automatic Call Distribution (ACD) agents that can be logged in simultaneously?
When a customer upgrades from Basic Avaya Call Center to Avaya Aura® Call Center Elite, which three features are added? (Choose three.)
Refer to the exhibit.You configured vectors in your New York and Denver locations to use Look Ahead Interflow. You want your New York location to interflow to your Denver location if the Denver split has less than 10 calls in queue. After setting vectors in the exhibit you find that calls are interflowing to Denver.What would cause calls to interflow to Denver?
You need to troubleshoot Best Service Routing (BSR) vectors for multi-site routing to verify that they are operating as intended.Which command would you use to do this?
Which type of virtual routing allows calls among call centers to achieve improved Automatic Call Distribution (ACD) load-balance by comparing sites?
