Which option describes a feature access code?
What are the four mandatory and optional parameters in a Vector Directory Number (VDN) configuration? (Choose four.)
Which statement describes the purpose and function of a hunt group?
What is an abbreviated dialing list that is defined for the entire organization?
A call center has agents skilled in sales of product X. You want them to be able to wrap up calls after they complete a sales call.To allow this agent to wrap up a call, which parameter should be adjusted?
Direct Agent calls are not getting counted correctly in the Call Management System (CMS).What must be administered so that Direct Agent calls are measured properly?
