To activate and use Best Services Routing (BSR) Available Agent Adjustment, which two must be configured in the Avaya Aura® Elite Call Center? (Choose two.)
The Status Poll VDN does not respond to a consider location vector command.Which three reasons are causing this problem? (Choose three.)
What must be administered in the route-pattern for a multi-site Best Services Routing (BSR) application?
To enable a Best Services Routing (BSR) Tie strategy, when the Alternate Selection on BSR Ties determines how BSR chooses which agent, skill, or location to select, which two administration forms need to be administered? (Choose two.)
What are two call vectoring command failures for "adjunct routing"? (Choose two.)
The call center has recently converted from 4 to 5 digit extensions. Since the conversion, callers to the Spanish Customer Service skill report that they can no longer reach a specific agent in the call center, even if they know the extension number.Which two commands would provide information to isolate the problem? (Choose two.)
