During a chat interaction with a customer, which two actions can be performed by an agent? (Choose two.)
Which two snap-ins are responsible for collecting Oceana® data and providing it to the ReliableEventing Framework? (Choose two.)
Which statement about Avaya Oceana® Engagement Designer (ED) Work Flows is true?
For integrating an Avaya Oceana® solution with Avaya Control Manager, which Cluster Rest interface URL is configured?
For an Avaya Oceana® solution, which Cluster Profile is used for an Oceana® cluster deployment?
Which snap-in provides a single interface through which client components can manage and retrieve customer Information from Context Store, MultimediaDatabase and CRM?
