What is the maximum number of CTI ports that can be supported by a Cisco Unified ContactCenter Express 8.0 Standard deployment?
What is the maximum number of agent web chat sessions that is supported on the highest class server?Page 4 -
What is the minimum package that is required to develop a custom Cisco Unified IntelligenceCenter report for a Cisco Unified CCX deployment?
A customer purchases 200 Cisco Unified CCX Premium agent seats. Which two additional items must the customer purchase to be able to run a 30-port outbound IVR campaign? (Choose two.)
In a high availability over WAN deployment, which option cannot be across the WAN from the active Cisco Unified CCX site?
In a typical Cisco Unified CCX agent web chat deployment for an online retail shop, Cisco Social-Miner can be deployed in which location?
