Which two specifications are supported by the Cisco CVP Server for encoding and formatting? (Choose two.)
Where should the RONA setting be positioned the highest?
What are two data sources the Cisco Unified Intelligence Center (CUIC) will access to fetch data to render reports? (Choose two.)
How many teams can an Agent be a part of?
Which two functionalities provide an Interactive Voice Response system (IVR) in a Contact Center environment? (Choose two.)
What are two possible Outbound Dialing Modes? (Choose two.)
