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Exam contains 58 questions

Page 2 of 10

Question 7 🔥

What is the function of the CVP Subdialog Return element in a VXML application?

Which database solution meets these requirements?

A. populate variables sent back to Virtualized Voice Browser

Highly voted

B. populate variables sent back to VXML Server

Highly voted

C. populate variables sent back to VXML Gateway

Highly voted

D. populate variables sent back to CCE

Highly voted

Discussion of the question

Question 8 🔥

How are additional ICM Tools added?

Which database solution meets these requirements?

A. Admin Server node will add the additional tools provided in the Administration Tools folder.

Highly voted

B. The Logger Server node will add the additional tools provided in the Administration Tools folder.

Highly voted

C. Script Editor is available in the PG and ICM Router server.

Highly voted

D. PG Server node will add the additional tools provided in the Administration Tools folder.

Highly voted

Discussion of the question

Question 9 🔥

How can the Extension Mobility feature be described?

Which database solution meets these requirements?

A. The Cisco Unified CM feature that allows Agents to temporarily access their Cisco Unified IP Phone configuration, such as line appearances, services, and speed dials, from other Unified IP Phones.

Highly voted

B. As part of the configuration, both device profiles and phones need to be added to the pg user account.

Highly voted

C. The Extension Mobility Cross Cluster works on phones that are located in the same Unified CM cluster.

Highly voted

D. As part of the configuration, the Device profile needs to be created in CCE and associate each Device Profile with the appropriate Agent.

Highly voted

Discussion of the question

Question 10 🔥

In a CCE Call Flow, which step comes after the call arrives and is held on a port on the Ingress Gateway?

Which database solution meets these requirements?

A. Using a configured Dial Peer, the Ingress Gateway delivers a SIP invite message to the CVP server.

Highly voted

B. CVP establishes an HTTP link with the VVB (or IOS VXML Gateway), establishing the IVR Leg of the call.

Highly voted

C. CVP delivers a Route Request to the ICM Central Controller.

Highly voted

D. ICM responds to the Route Request by running a Routing Script.

Highly voted

Discussion of the question

Question 11 🔥

What are two tools an Agent Desktop Admin Role can access? (Choose two.)

Which database solution meets these requirements?

Discussion of the question

Question 12 🔥

What are two possible Outbound Dialing Modes? (Choose two.)

Which database solution meets these requirements?

A. Accept Mode

Highly voted

B. Preview Mode

Highly voted

C. Progression Mode

Highly voted

D. Predictive Mode

Highly voted

E. Direct Predictive Mode

Highly voted

Discussion of the question

Ready to Pass Your Certification Test

cisco 500_442

Exam contains 58 questions

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