Which two requirements need to be removed from the domain account properties used for the MSSQL service on the database servers? (Choose two.)
What is the formula for a standardized agent count for email?
Which two changes should be made in the calendar when changes in daylight savings occur? (Choose two.)
Where are queue permissions automatically assigned and unable to be changed when picking, pulling, and transferring activities?
What are the workflow types in ECE?
Which items must be configured before agents can reply to emails from customers?