What are two ways the agent SSO functions in the ECE/CCE environment? (Choose two.)
What are four best practices before starting to troubleshoot ECE issues? (Choose four.)
Which process scans content and applies regular expressions to mask the sensitive information?
How is the ECC variable created for chat, inbound and outbound email activities?
Which LDAP URL allows configuration in the properties pane under SSO configuration?
What is the default value for the email media class set by the installer?
