Which embedded clients does Genesys Cloud CX support? (Choose two.)
Select the reasons behind a user not receiving calls through their assigned DID number or extension. (Choose two.)
If the issue reporting email address is not set up in the Genesys Cloud CX system, any employee with an administrative role within the organization will receive the email.
What is a major advantage of the Genesys Cloud CX environment being a collection of microservices?
The Utilization feature of Genesys Cloud CX allows administrators to configure: (Choose two.)
Unused reports need to be disabled manually to prevent unnecessary load on the system.