GCP_GCX questions • Exam prepare

Exam contains 155 questions

Page 7 of 26

Question 37 🔥

What are the two methods to create a conference call in Genesys Cloud CX? (Choose two.)

Which database solution meets these requirements?

A. With multiple active calls, click and drag an unselected call onto the previously selected call details.

Highly voted

B. Click the Calls icon, expand the Dialpad, then enter the names or phone numbers of the attendees in the search area and click Start Conference.

Highly voted

C. Click the Conference button in Genesys Cloud CX directory, and then enter the names or phone numbers of the attendees.

D. Have all attendees call you. When all calls are active, click the Start Conference button.

Discussion of the question

Question 38 🔥

Which of the following statements about WebRTC phones is incorrect?

Which database solution meets these requirements?

A. Genesys Cloud CX WebRTC phone runs in the browser.

B. A WebRTC phone has no additional hardware or software requirements, apart from a supported browser.

C. It is assigned to a specific user and only that user has permission to use the phone.

D. A WebRTC phone can be used even when disconnected from the Cloud.

Highly voted

Discussion of the question

Question 39 🔥

In Genesys Cloud CX, you can prevent users from calling U.S. premium-rate numbers by:

Which database solution meets these requirements?

A. Specifying the premium-rate numbers you would like to restrict access to, while subscribing to Genesys Cloud CX.

B. Creating a number-plan to identify premium-rate numbers.

Highly voted

C. Manually training users to prevent calling premium-rate numbers.

D. Configuring trunks to identify premium-rate numbers.

Discussion of the question

Question 40 🔥

Which of the following Edge feature contains the built-in remote survivability mode?

Which database solution meets these requirements?

A. SIP gateway

B. Call broker

C. SIP proxy

Highly voted

D. Disaster recovery

Discussion of the question

Question 41 🔥

All of the following are steps that need to be completed to configure an Edge appliance, EXCEPT __________.

Which database solution meets these requirements?

Discussion of the question

Question 42 🔥

Which of the following entities is used to ensure that people within your organization have the rights and permissions that they need within Genesys Cloud CX?

Which database solution meets these requirements?

A. Workgroups

B. Rooms

C. Groups

D. Roles

Highly voted

Discussion of the question

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Exam contains 155 questions

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