What functions can you perform for a business unit? (Choose three.)
Which set of factors would provide the basis for an optimal staffing calculation?
In the WFM Web Supervisor, what must be used to accommodate building schedules for longer than 6 weeks?
Which of the following WFM reports is designed to show the total amount of time an agent, team or site has spent in various states?
Which modules of WFM supervisor are used to set Alerts?
Which option specifies the amount of time, in seconds, between updates to the real-time agent adherence data displayed in WFM Web?
