An organization asks a stakeholder to review a planned change. Which guiding principle does this demonstrate?
Which practice has a strong influence on the user experience and perception of the service provider?
Which statement about service requests is CORRECT?
Which practice is responsible for moving new or changed components to live or other environments?
Which dimension focuses on relationships with other organizations that are involved in the design, development, deployment and delivery of services?
How are target resolution times used in the 'incident management' practice?
