You are a Dynamics 365 for Field Service Administrator.You install and configure Connected Field Service with Azure IoT Central. Several of your connected devices sent alerts back to Dynamics 365 and work orders were created. However, the work orders were not sent back to Azure IoT Central.You need to resolve the issue.Which Action should you take to resolve the issue?
You are a Dynamics 365 for Field Service consultant.One of your Dynamics 365 customers wants to decrease the number of repair appointments by sending fewer technicians onsite.You need to provide a recommendation of which solution your customer should use to achieve their request.What should you recommend?
DRAG DROP -You are a field service administrator for your company.You review the Field Service administrator guide to understand how the status fields can support your company's business processes.Which unique entity system status value matches with its Entity Type? To answer, drag the appropriate unique entity system status values to the appropriateEntity Type. Each unique entity system status value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.NOTE: Each correct selection is worth one point.Select and Place:
Contoso, Ltd has just acquired a new company in order to increase the services it offers to its customers. Contoso, Ltd. wants to ensure that it is able to track all of the stages in its service management workflow, including the services offered by the new service company.You need to configure Dynamics 365 CE for Field Services to ensure that all of the necessary status values are configured correctly to track your company's unique business process.Which action must you perform?
As a new start-up field services company, you are looking to streamline your customer service process to provide the best customer service experience.Your company has decided to implement Dynamics Field Services as the foundation for its customer service management processes.You need to ensure that the cases that the customer service team creates can be quickly and efficiently converted to work orders (that will minimize the need to add additional information to the work orders) using the out-of-the-box capabilities.Which key item do you need to configure before the customer service agents will be able to convert a case to a work order?
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.You are a Dynamics 365 for Field Service system administrator.You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to accurately capture the cost of work order bookings.Solution: You implement the following configuration changes:1) Create Resource Pay Types for regular, holiday, overtime, travel, and breaks.2) Assign an Hourly Markup percentage to each Resource Pay Type.3) Assign Resource Pay Types to the applicable Pay Type.4) Create the Holiday Schedule.Does this meet the goal?
