Your company is expanding nationally.You need to configure tax codes for a new territory, so the company can start to operate in the new territory.You realize that you can identify which field service record types the tax code will be applied to.Which three Field Service record types are taxable within the new tax code? Each correct answer presents a complete solution.
You are entering products and services into Dynamics 365 CE Field Services.You need to ensure that your field technicians can use the products when completing work orders.Which two field service product types should you configure to allow your technicians to add work order products? Each correct answer presents a complete solution.
The field service team manager needs you to give a new technician user access to the system. The technician will use the mobile application to fill out work orders when they are onsite doing filed work to repair factory motors at customer sites. When the dispatcher takes vacation, the new technician user will manage dispatcher functions.Which two field service security roles will the new technician user need? Each correct answer presents part of the solution.
DRAG DROP -To improve communications with customers, your company has decided to implement Twilio, a third-party communication platform that has call and messaging capabilities.The Twilio solution includes a number of core components to deliver the capability, all of which need to be set up.Which five steps should you take in sequence to prepare data for optimization? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.Select and Place:
DRAG DROP -Your company has a requirement to use the out-of-the-box Resource types to categorize Active Bookable Resource types. The company wants to ensure easyDynamics 365 upgrades as needed.You need to ensure that you only use the appropriate Resource types.Which types are available for your use? To answer, drag each description on the left to the appropriate column on the right. Each description may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.NOTE: Each correct selection is worth one point.Select and Place:
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.You are a Dynamics 365 for Field Service system administrator.You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to accurately capture the cost of work order bookings.Solution: You implement the following configuration changes:1) Create Resource Pay Types for regular, holiday, overtime, travel, and breaks.2) Assign an Hourly Markup percentage to each Resource Pay Type.3) Assign Resource Pay Types to the applicable Pay Type.4) Create the Holiday Schedule.Does this meet the goal?
