U+ Bank wants to send promotional emails related to credit card offers to their qualified customers. The business intends to use the same action flow template with the desired flow pattern for all the credit card actions.What do you configure to implement this requirement?
As a decisioning architect, you advise the board on the business issues for which they must use the Next-Best-Action strategy.Which three business issues do you recommend? (Choose three.)
As a Customer Service Representative, you present an offer to a customer who called to learn more about a new product. The customer rejects the offer.What is the next step that Pega Customer Decision Hub takes?
Pega Customer Decision Hub enables organizations to make Next-Best decisions.To which type of a decision is Next-Best-Action applied?
HOTSPOT -U+ Bank's marketing department wants to use the always-on outbound approach to send promotional emails about credit card offers to qualified customers. As a part of this promotion, the bank wants to identify the starting population by defining a few high-level criteria in a segment.For each condition below, select which two conditions should be defined in Segment and which three conditions should be defined in Engagement policy as best practice.
MyCo, a telecom company, notices that when customers call to check on bill status, 80% of the time, they received the wrong offer promotion, leading to customer dissatisfaction. The company decides to boost customers’ needs in the prioritization formula, to improve sales in the current quarter.Which arbitration factor do you configure to implement the requirement?
