Universal Containers (UC) plans to send one of three different emails to its customers based on the customer’s lifetime value score and their market segment.Considering that UC are required to explain why an e-mail was selected, which AI model should UC use to achieve this?
The sales team at a hotel resort would like to generate a guest summary about the guests’ interests and provide recommendations based on their activity preferences captured in each guest profile. They want the summary to be available only on the contact record page.Which AI capability should the team use?
An AI Specialist implements Einstein Sales Emails for a sales team. The team wants to send personalized follow-up emails to leads based on their interactions and data stored in Salesforce. The AI Specialist needs to configure the system to use the most accurate and up-to-date information for email generation.Which grounding technique should the AI Specialist use?
The marketing team at Universal Containers is looking for a way to personalize emails based on customer behavior, preferences, and purchase history.Why should the team use Einstein Copilot as the solution?
What is the role of the large language model (LLM) in executing an Einstein Copilot Action?
An AI Specialist needs to create a Sales Email with a custom prompt template. They need to ground on the following data.Opportunity Products -Events near the customer -Tone and voice examples -How should the AI Specialist obtain related items?