An AI Specialist has created a copilot custom action using flow as the reference action type. However, it is not delivering the expected results to the conversation preview, and therefore needs troubleshooting.What should the AI Specialist do to identify the root cause of the problem?
Universal Containers (UC) wants to enable its sales team to get insights into product and competitor names mentioned during calls.How should UC meet this requirement?
An AI Specialist at Universal Containers (UC) is tasked with creating a new custom prompt template to populate a field with generated output. UC enabled the Einstein Trust Layer to ensure AI Audit data is captured and monitored for adoption and possible enhancements.Which prompt template type should the AI Specialist use and which consideration should they review?
Universal Containers has seen a high adoption rate of a new feature that uses generative AI to populate a summary field of a custom object, Competitor Analysis. All sales users have the same profile but one user cannot see the generative AI-enabled field icon next to the summary field.What is the most likely cause of the issue?
Before activating a custom copilot action, an AI Specialist would like to understand multiple real-world user utterances to ensure the action is being selected appropriately.Which tool should the AI Specialist recommend?
Universal Containers is evaluating Einstein Generative AI features to improve the productivity of the service center operation.Which features should the AI Specialist recommend?