An extreme weather situation impacted both the volume of open work and the number of available resources at Universal Containers.Which approach should a Consultant recommend to realign available resources with open work?
Universal Containers wants to track when Technicians need to visit a customer site multiple times to resolve an issue.How should a Consultant configure this using a single Work Order?
Universal Containers wants to assign Service Appointments based on the Polygon of the child service territory in the hierarchy.How should a Consultant assign Service Appointments to the Polygon?
Universal Containers products need to be traceable from the factory to customer sites. The products are installed using disposable kits.How should the Consultant configure this?
Universal Containers wants to prevent the lunch break from interfering with existing scheduled work.How should a Consultant configure the Scheduling Policy to ensure a 30-minute lunch break that begins every day after 1 PM?
Service technicians at AW Computing use the Field Service mobile application when in the field. The technicians rely on Knowledge articles to assist them with completing assigned work.How should the solution be configured to ensure technicians can access relevant Knowledge articles?
