Northern Trail Outfitters has hired a contractor to help with service calls on an as-needed basis. The contractor should be limited to travel a maximum of 50 minutes from home.Which action should a consultant recommend?
Universal Containers (UC) wants to deploy Knowledge to its field team.How should UC ensure its Technicians can access Knowledge Articles offline?
Universal Containers wants to standardize creation of Work Orders. Historically, Work Orders have been set up with the incorrect skills and estimated time to completion.What should a Consultant utilize to meet this requirement?
Service resources at Universal Containers (UC) frequently work in more than one service territory. The current scheduling policy looks only at primary territory. While UC still wants the optimizer to use the service resource’s primary territory when scheduling, UC also wants the scheduling policy to look at the resource’s secondary service territories.Which two scheduling policy changes should a Consultant recommend? (Choose two.)
Time Sheet entries can be associated to which two objects? (Choose two.)
Service technicians at AW Computing use the Field Service mobile application when in the field. The technicians rely on Knowledge articles to assist them with completing assigned work.How should the solution be configured to ensure technicians can access relevant Knowledge articles?