Universal Containers is tracking customer issues in their call center. Sometimes this requires a Technician to be on-site at the customer's location.What set of steps should a Consultant recommend to dispatch the Technician?
Universal Containers wants Field Technicians to capture customer authorization via a signature through Salesforce mobile app.What should a Consultant recommend?
In the Dispatch Console, when viewing the Map, which three data elements can be presented to the Dispatcher? (Choose three)
Universal Containers wants to invoice its customers for the parts used when performing repairs on installed Assets.What should a Consultant recommend to track the price of the parts consumed?
Universal Containers wants to track the total associated price when servicing Work Orders for Customers.Which two of the following should a Consultant recommend? (Choose two.)
Universal Containers has Role-based Technicians and Managers who handle Service Appointments. Many times, Technicians arrive on-site but are unable to gain access to the customer's equipment. In this scenario, only the Manager has permission to cancel the Service Appointment.Who should a Consultant recommend adhering to this business process?
