During which Now Create stage are workshops conducted?
Which application must be activated to enable customers to check in on-line for future appointments?
What are some of the influencing factors that will help determine the type of customer support desk structure required? (Choose four.)
What is the default value in the Channel field when a new case is opened by a customer in the Service Catalog, using the Customer Service Portal?
When activating the Customer Service Management Demo Data plugin, which case type is available besides product case?
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