In request fulfillment, approvals can be required before a request can be fulfilled. Your customer is worried about requests getting stuck in the process flow, if the approver is on extended absence from the office.What can you suggest to alleviate this concern? (Choose two.)
Released in Quebec, what tool enables you to delegate the creation and maintenance of common and simple use case Catalog Items to business users?
Request fulfillment relies on three record types, Requests, Requested Items, and Catalog Tasks. The lifecycle status of these records is reflected in a combination of state and stage fields. Which status field is set by the flow?
Your implementation team has a new Business Analyst. They will be attending their first Service Catalog workshop and will be responsible for capturing notes and decisions from the workshop.What Now Create assets do you recommend they review, to prepare? (Choose two.)
Which role would give you access to the CI Class Manager?
How are Releases related to Projects?