Your customer is a data center. They have a construction department that builds out spaces for new customers. The customer account representatives are responsible for initiating the construction requests. The guidelines are extensive for how to complete the construction request documentation.Your customer wants the catalog to contain two items:1. Construction request2. Getting Started with Construction RequestsThe Getting Started Item should contain a link to a Knowledge Article.What type of item would you use to satisfy the requirement for the Getting Started Item?
What is an example of a good use case for an Order Guide?
Your customer has a catalog item for Request VPN. They would like to adjust the cart layout for only the VPN item, so the Quantity field is not displayed. How would you meet this requirement?
A manager wants to run a report on the Computer catalog items, to see how many requests are being made for the add on extra memory, as compared with those requiring only the base memory. How would you meet this requirement?
Which record type would you use for an Ask a Question form that would generate an Incident?
Which of the following objects on the Shopping Cart Widget can be displayed or hidden using Maintain Cart Layouts settings? (Choose two.)
