Users with which role can Communicate a workaround or fix? (Choose two.)
When a user clicks on the Communicate workaround UI action on the Problem form, what happens?
A tester wants to submit a bug report, because they are not able to see the Communicate Fix link under the Related Links on the Problem form.What do you recommend that they confirm, before submitting the bug report? (Choose two.)
Problem and Problem Task records, move automatically from New to Assess states, when which fields are filled? (Choose two.)
On a Change Approval Definition record, what does the ‘wait for’ condition define?
A customer requests that when the Service Desk agent clicks on the information icon for the Caller's name, the quick view frame shows only the following fields:User name -Manager name -Email Address -Employee ID -How would you modify the quick view frame?
