relevant accounts, maximizing sales effectiveness. Which data quality feature helps prevent duplicate customer records during the import process?
provides a reliable identifier across records. This helps maintain data accuracy and facilitates communication with the contact. Which feature allows administrators to validate address formats during data entry?
Data cleansing is a process that identifies and removes or corrects inaccurate or incomplete data, enhancing the overall quality of information within Oracle CX Sales. Clean data is critical for effective decision -making and accurate customer engagement. When managing accounts, what is the purpose of assigning account types?
Explanation: Contact Roles enable users to categorize contacts based on their relationship to an account, such as decision -maker or influencer. This helps sales teams understand each contact’s position and influence, facilitating tailored interactions and more effective relationship management. Which process can automatically assign accounts to sales representatives based on predefined criteria?
Explanation: Data Enrichment updates and enhances contact information, keeping records current even if a contact changes company affiliation or other details. This process helps maintain accurate data, ensuring sales teams have access to up -to-date customer information. Which data quality tool can be used to find and merge duplicate records in Oracle CX Sales?
➢ TOTAL QUESTIONS:488 Which configuration step is required when setting up the enterprise structure in Oracle CX Sales?
