D. Allowing users to manually edit account history Explanation: Setting mandatory fields ensures that essential information is captured, while standardizing address formats maintains consistency in account data, improving accuracy and uniformity. What are two benefits of maintaining data quality for contacts in Oracle CX Sales? (Choose two)
Explanation: Activity history tracking and customized activity reports allow sales teams to monitor and analyze interactions with each account, providing insights into customer engagement. Which two practices help maintain accurate contact records in Oracle CX Sales? (Choose two)
Explanation: Duplicate detection rules and automated data merging are effective strategies for identifying and merging duplicate contacts, helping maintain a clean and accurate contact database. Which two data quality tools help maintain consistency in customer information? (Choose two)
Effective data quality management enables accurate grouping and supports targeted marketing, allowing sales teams to reach the right audience with relevant campaigns. In Oracle CX Sales, what is the primary purpose of managing leads?
Lead assessment helps determine a lead’s potential value and conversion probability, allowing sales teams to prioritize high-potential leads. This evaluation supports effective resource allocation and helps sales representatives focus on promising prospects. When is it most appropriate to convert a lead to an opportunity in Oracle CX Sales?
➢ TOTAL QUESTIONS:488 Which configuration step is required when setting up the enterprise structure in Oracle CX Sales?
