Consider the log messages:"˜RequestId':'SWQtNzA2d2pSRm03zGtfQUtzUFFtdw==_','RouteRequestId':'0830cf65-1aaf-48a3-8a2f-44850be19f82','WorkflowType':'ROUTE_CONTACT_SMS','SourceName':'OCP ShortMessageService','CallbackIp':'135.122.106.229','ContactId':'ME1NsN-4QI6isb73z~mPyA','ChannelType':'ShortMessageService','Reason':'400 Bad Request. Space could not be resolved "˜,'WorkRequestId':'Id-706wjRFm7dk_AKsPQmw'}[Which provider type is being handled in these log messages?
While troubleshooting Webchat interactions, which snap-in service and PU logs must be checked from the Avaya Oceana Cluster#3?
A customer is testing Avaya Oceana Voice Call Flow.From where can the customer see the Context ID for a particular Active call if the customer does not want to enable "Analyze Oceana Log files"?
Which two statements describe what the Engagement Designer (ED) does while it is processing an incoming interaction from a chat contact? (Choose two.)
Which three parameters are associated to a work request inside the Avaya Oceana® solution? (Choose three.)
During the Avaya Oceana Email Channel Interaction processing, which component is responsible for creating the contact ORC component?
