Genesys Cloud CX is fully supported on which of the following browsers? (Choose two.)
Which Genesys Cloud CX feature helps reduce wait time for each call?
Which of the following is NOT a feature of Genesys Cloud CX contact center?
Which of the following routes interactions based on an algorithm that determines the best available agent for the interaction?
Genesys Cloud CX ACD assigns interactions to the most appropriate agent available.Which of the following attributes is used to determine the best available agent? (Choose three.)
Which of the following entities is used to ensure that people within your organization have the rights and permissions that they need within Genesys Cloud CX?
