A trucking company uses a custom table named Leased Truck in Dynamics 365 Customer Service to capture leasing details. The company is implementing Connected Customer Service for Azure IoT Hub to track the leased trucks.You need to configure the custom table Leased Truck for IoT integration.Which two methods achieve the goal? Each correct answer presents a complete solution.NOTE: Each correct selection is worth one point.
You are customizing an Omnichannel for Customer Service implementation for a call center.The call center manager wants to create a new quick response for agents to save time typing a greeting message.You need to create a quick response that includes a customer’s full name.How should you create the quick response?
You need to consider the underlined segment to establish whether it is accurate.When categorizing cases via queues, cases should be categorized as __Products__.
You need to configure the system to notify managers about unhappy patients.What should you do?
HOTSPOT -You need to select the feature for each parameter.Which feature should you use for each parameter? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point.Hot Area:
Which of the following statements is TRUE when designing a business process flow?
