DRAG DROP-You need to create a requirement group for a work order.Which three steps should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
DRAG DROP-Your organization has decided to add Inspections as a new source of revenue.As a business analyst for this new process, you need to start building Inspection forms for use on a work order.Which three actions need to be performed in sequence? To answer, move the appropriate actions from the list of steps to the answer area and arrange them in the correct order.
Your company is implementing a new CRM system. They have selected Microsoft Dynamics 365 Field Service because of its flexibility.During the basic training sessions, you need to train the field service team on how work orders are created.What are three out-of-the-box ways to create work orders? Each correct answer presents a complete solution.NOTE: Each correct selection is worth one point.
DRAG DROP-A customer wants work orders to have Service Level Agreements (SLAs) enforced for emergency high-priority work orders.In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
DRAG DROP-Your company implemented the Microsoft Dynamics 365 Field Service mobile app.A dispatcher supervisor asks you to ensure that the booking statuses will match the business processes currently used by the field technicians. You will use out-of-the-box booking statuses to fulfill this need.In which order should field technicians update their booking statuses? To answer, move all booking status fields from the list of booking status fields to the answer area, and arrange them in the correct order.
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.You are a Dynamics 365 for Field Service system administrator.You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to accurately capture the cost of work order bookings.Solution: You implement the following configuration changes:1) Create Resource Pay Types for regular, holiday, overtime, travel, and breaks.2) Assign an Hourly Markup percentage to each Resource Pay Type.3) Assign Resource Pay Types to the applicable Pay Type.4) Create the Holiday Schedule.Does this meet the goal?
