Home Hot Certifications View All Exams Library FAQ About Us

Ready to Pass Your Certification Test

Ready to guarantee a pass on the certification that will elevate your career? Visit this page to explore our catalog and get the questions and answers you need to ace the test.

peoplecert 58

Custom view settings

Exam contains 320 questions

Page 7 of 54

Question 37 🔥

Which one of the following is concerned with policy and direction?

Which database solution meets these requirements?

A. Capacity management

B. Governance

C. Service design

D. Service level management

Discussion of the question

Question 38 🔥

Which of the following should be considered when designing measurement systems, methods and metrics?1. The services2. The architectures3. The configuration items4. The processes

Which database solution meets these requirements?

A. 1, 2 and 3 only

B. 1, 3 and 4 only

C. 2, 3 and 4 only

D. All of the above

Discussion of the question

Question 39 🔥

Which of the following is the best definition of IT service management?

Which database solution meets these requirements?

A. An internal service provider that is embedded within a business unit

B. A complete set of all the documentation required to deliver world class services to customers

C. Technical implementation of supporting IT infrastructure components

D. The implementation and management of quality IT services that meet business needs

Discussion of the question

Question 40 🔥

Which of the following is service transition planning and support NOT responsible for?

Which database solution meets these requirements?

A. Prioritizing conflicts for service transition resources

B. Coordinating the efforts required to manage multiple simultaneous transitions

C. Maintaining policies, standards and models for service transition activities and processes

D. Detailed planning of the build and test of individual changes

Discussion of the question

Question 41 🔥

What are underpinning contracts used to document?

Which database solution meets these requirements?

A. The provision of IT services or business services by a service provider

B. The provision of goods and services by third party suppliers

C. Service levels that have been agreed between the internal service provider and their customer

D. Metrics and critical success factors (CSFs) for internal support teams

Discussion of the question

Question 42 🔥

What should a service always deliver to customers?

Which database solution meets these requirements?

A. Applications

B. Infrastructure

C. Value

D. Resources

Discussion of the question

Prev page Next page →

Lorem ipsum dolor sit amet consectetur. Eget sed turpis aenean sit aenean. Integer at nam ullamcorper a.

Ready to Pass Your Certification Test

peoplecert 58

Exam contains 320 questions

Lorem ipsum dolor sit amet consectetur. Eget sed turpis aenean sit aenean. Integer at nam ullamcorper a.

Company

Product

Resources

Follow us