A company needs to implement new verification processes for contacts in their org. This process relies on three Contact record types: Recruiter, Candidate, and Trainer. The verification process is different for each type of contact. For example, recruiters must pass a background check; trainers must complete mandatory training classes, and candidates must achieve certifications.Which OmniStudio tools should the consultant recommend to meet these requirements?
A company wants to create a new digital interaction process that allows customers to request a quote for service from a local retail energy supplier.The process requires the following actions:Allow the user to select one or more energy products from a listGet current energy usage data from an external system via an APISave the data back to Salesforce as a leadWhich three OmniScript elements should the consultant recommend to meet these requirements? (Choose three.)
Which element allows a user to retrieve data from a single field and display it in a dropdown list?
A business needs to display installed products for field service technicians on service calls using a mobile device. The installed product information must be summarized so the technician can see key details at a glance. However, the technician also needs to sometimes access a list of past service dates for each product.Which two FlexCards features should the consultant recommend to meet this requirement? (Choose two.)
A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of "network issue” and submit the case data “as-Is" to a back office system for validation in batch on a daily basis. Once the cases have been submitted, the process should trigger an email to the supervisor.Which three OmniStudio tools should the consultant recommend to meet these requirements? (Choose three.)
Which Action element redirects the user outside an LWC OmniScript?
